FAQ
Issues Related to Membership Payment
- How does the website charge?
- How many VIP plans are there?
- How many ‘COIN' plans are there?
- I’m already a VIP member. Can I watch ‘COIN’ videos?
- Are there any contents on the website that can be watched for free?
Account Related Issues
- What should I do if I forget my password?
- How do I change my password?
- How do I check my VIP expiry date?
- What should I do if I can’t log into my account?
Exception Related Issues
- How to report problems with videos, subtitles, and sounds?
- Video cannot be played
- Unable to rule out, further assistance is needed
Website Terms Definition
- What is the VIP Plan?
- What is the Coin Plan?
